Role of CSC

Role of CSC

http://www.slideshare.net/AbeyThomas6/csc-spv-updated-10-feb-15-comp

1. 1. Common Service Center
2. 2. CSC is front-end delivery points for Govt, pvt & social sector services to rural citizens of India Expansion of CSC service area to urban regions on a pan-India basis. 
3. CSC scheme to provide front-end delivery points for Government, private and social sector services STATE DATA CENTRE STATE WIDE AREA NETWORK (SWAN) 3 INFRASTRUCTURE PILLARS OF NATIONAL EGOVERNANCE PLAN COMMON SERVICE CENTRES (CSC) Common Service Centers (CSC) ► Govt of India under NeGP (National eGovernance Plan program proposed to setup 1 lakhs Common Services Centers (CSC) in rural parts across the country in PPP mode ► NeGP envisions “web-enabled Anytime, Anywhere access” to information & services in rural India, through 3 infrastructure pillars
4. 3. CSC-SPV (1/2) DIT State Government SPV (Chairman- Secy, DIT) District eGov Society CSC Entrepreneur/ VLE (Private Individual) ORGANISATIONAL STRUCTURE Role of CSC-SPV ►Ensure systemic viability & sustainability of CSC Scheme ►Monitor achievements of the outcomes by the CSCs ►Enable delivery of G2C and B2C services through CSCs ►Provide a standardized framework for collaborative decision making ►Catalyze & maintain content aggregation on an on-going basis ►Build stakeholder capacity
5. 4. CSC Scheme & Current Status of CSCs Transaction Volume ► For the month of January 2015, CSCs Pan India amount to Approx 400 lacs transactions ► Special Purpose Vehicle incorporated for CSC Scheme on 16th July 2009 ► Target of 1 CSC for every 6 villages (100,000+ CSCs) ► New Scheme Propose to cover 1CSC in every Panchayat ► Estimated Services Portfolio: 1/3 G2C & 2/3 B2C ► G2C services expected to be ramped up over 4 years As on 30 th January 2014 CSCs Operational Over 1.40 Lacs across India
6. 5. CSCs ► Delivering government services in urban/rural areas by establishing closer links between Government & Citizens BENEFITS TO CITIZENS BENEFITS TO Government / Centres ► Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres ► Increase administrative efficiency and provide cost-effective access to Government Services Benefits of Common Service Centers ► Timely delivery of critical information & services through structured system to manage issues of health, Education etc… ► Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis ► Delivering essential government services such as PAN Card, Election ID, UID etc.
7. 6. Citizens can access services through Internet Rural / Urban users can use services through CSC Centres Internet Common Service Centres (CSC) State Data Centre SHQ Collector’ s Office Tehsil / Taluks Application Layer REGISTRATION TRANSPORT MUNICIPALITIES . . . . . . . UIDAI State Wide Area Network (SWAN) Govt. Deptts & Ministeries (including Sub-ordinate offices) STATEPORTAL Govt. Service Delivery Mechanism
8. 7. Common Service Center - Infrastructure ► 100 – 150 sq. ft space ► Minimum 1 PC with UPS ► Minimum 1 Printer ► Digital / Web Camera ► Genset / Inverter/ Solar ► OS and other application software ► Broadband Connectivity ► Trained and incentivized manpower CSC KIOSK ► enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity. ► Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.
9. 8. Ministry of Information Technology CSC e-governance Services India Limited State Designated Agency(State IT Dept) District eGov Society Common Service Centre G2C BCB2C UID HEALTH EDUCATIONINSURANCE PFRDA Bill collectionAGRITRAVELEPICPassport E-KYC CSC – Institutional Framework
10. 9. 9 CSC Service Portfolio  Election Commission of India (EC) Services  Unique identification Authority of India (UIDAI) Services  Passport Services  Banking Correspondent (27 banks)  National Institute of Open Schooling (NIOS) services  PAN Card Services  Pension Fund Regulatory Development Authority (PFRDA) services  NIELIT services  Agricultural Services  Health Care Services  State e district/SSDG services  Electricity Bill collection in various states  Data Card Recharge  DTH Recharge  CSC Bazaar – e commerce/shopping service  Mobile Bill Payments  Mobile Recharge  E learning  Premium Collection  Insurance  Travel – IRCTC/AIR Tickets/Bus Bookings  Brilliants- medical/IAS/IIT/Banking courses  Online Training  CSC Rozgar Government To Citizen (G2C) Services Business To Customer (B2C) Services
11. 10. Unique Identification (UID) Services Authority of India (UIDAI)
12. 11. Services VLE are earning about Rs. 30,000+ per month from Aadhaar enrolment Project Mandate to CSC by UIDAI ► Aadhaar enrolment ► eAadhaar Printing ► Demographic Data Update ► Biometric Data Update ► Database Seeding ► Best Finger Detection ► Authentication User Agency ► Authentication Service Agency Transactions through CSC in Jan 2015 ► No. of Planned Centres – 308 ► No. of Existing PECs – 156 ► No. of Kits deployed – 233 Status in Haryana ► Total Enrollments till date – 3.2 Cr ► Total No. of PECs – 5,711 ► Total No. of Kits deployed – 11,733
13. 12. Financial Inclusion Banking
14. 13. 13 Banking Services Financial Inclusion – Banking (1/2) ► Enrollment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN) ► Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts. ► Remittances from an account with a bank to an account with the same ► Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank Products offering ► No Frills Savings Bank account ► Recurring Deposit Accounts ► Remittances ► Fixed Deposit / Overdraft / Retail loans ► KCC/GCC ► Third party financial products (with prior approval of the concerned Bank)
15. 14. 32.03 68.38 1.23 1.72 0.07 72.74 0.43 0.37 1.49 1.12 0.21 7.68 2.01 1.16 0.47 5.20 3.14 1.64 7.04 0.34 0.28 0.001 0.00 10.00 20.00 30.00 40.00 50.00 60.00 70.00 80.00 Commission (In Lakhs) Banking Transactions on Daily Basis with key Banks - ~30337 transactions in a day Financial Inclusion – Banking (2/2) Commission through Banking Transactions in Jan 2015 Bank No. of Transactions Aandhra Bank 154 Bank of Baroda 29,203 Bank of India 22 Central Bank of India 1 Bank No. of Transactions Corporation Bank 56 Kerala Gramin Bank 12 South Indian Bank 31 State Bank of India 855
16. 15. 15 Financial Inclusion – Banking (2/2) 1944 3735 7895 28 1054 151 4619 6713 0 32 1013688490 1940 756944 34 13841250 422 55 7050 22 68 0 35 54 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 Approved CSCs KO code Generated CSCs Active No. of Approved CSCs/ KO Code Generated / CSCs Active 10268 5614 2810 11091614 3851296615524 91 926392 258178 144 76 265 98 44 14 13 278243 170123 72 195 817143 0 2000 4000 6000 8000 10000 12000 No of KO Generated Active KO No. of KO Code Generated & Active KOs
17. 16. Financial Inclusion Insurance
18. 17. Insurance Sales Financial Inclusion – Insurance Premium Collected till Jan 2015 ~68 Cr Insurance Partners General Insurance Health Insurance Life Insurance United India Insurance Religare Health Insurance Aviva New India Assurance Star Health Insurance India First Life Insurance Future Generali Apollo Munich SBI Life Insurance HDFC ERGO LIC IFFCO TOKIO ICICI Prudential The Oriental Insurance co. HDFC Life Insurance Bharti AXA Reliance General National Insurance Royal Sundram TATA AIG ICICI Lombard Shriram General Insurance 0 2,000 4,000 6,000 8,000 7,769 1,1761,075 943 288 4 267 45 No. of Transactions Total Premium (In Lakhs) 5,747.62 932.33 95.4654.6637.5510.786.76 0.00 1,000.00 2,000.00 3,000.00 4,000.00 5,000.00 6,000.00 7,000.00 Total Amount (In Lakhs)
19. 18. Financial Inclusion Pension
20. 19. Pension Services – Form submitted by CSCs & PRAN generated Financial Inclusion – Pension 211 434 538 2359 1322 2370 1625 7600 18729 7250 3794 3313 5186 5572 0 2000 4000 6000 8000 10000 12000 14000 16000 18000 20000 Form Submitted by CSC's PRAN Generated Top 3 States (No. of Transactions) 0 10000 20000 ► 30,000 VLE’s enabled to offer NPS Lite – Swavalamban Scheme online. ► Launching PRAN on EKYC platform ► NPS-Lite can be bought by e-KYC using OTP
21. 20. Education
22. 21. Services & transactions Education Services No. of Centres No. of Transactions in Last Month CSCs to become NIOS Facilitation Centers All NIELIT Facilitation Centers 26911 62066 Implement E literacy -making one individual in every family IT literate All Women empowerment through e literacy 1028 25287 Use of CSCs for Adult Literacy 300 10102 Use of CSCs for promoting Investor Awareness and Financial Literacy 20 2006
23. 22. G2C Services
24. 23. RAJASTHAN G2C Services (1/3) G2C Services delivered through ► 48 departments ► Over 80 services ANDHRA PRADESH G2C Services delivered through ► 37 departmetns ► Over 309 services JHARKHAND G2C Services delivered through ► 20 departments ► Over 40 services
25. 24. B2C Services
26. 25. B2C Services - eCommerce B2C Services ► Mobile Recharge ► DTH Recharge ► Dish TV E-charge ► Data Card Recharge ► My Bus ticket Booking ► Bill Payments ► Entertainment ► E- Learning
27. 26. Health
28. 27. Health 0 20 40 60 80 100 2 2 1 2 5 25 15 13 46 32 25 51 20 36 66 100 81 64 Health – Apollo Transaction Status 5,000 VLE’s are enabled to offer Health services; Services offered ► Telemedicine - Apollo ► Telemedicine- Medanta ► Diagnostics- Swasthya Slate ► Tele Ophthalmology- Venu ► Tele Ophthalmology – Arvind Eye
29. 28. National Optical Fibre Network (NOFN)
30. 29. Utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) National Optical Fibre Network (NOFN) ► Bharat Broadband Network Limited (BBNL), a Special Purpose Vehicle (SPV), set up by GoI, Ministry of Communication & IT, Department of Telecommunications for the establishment, management and operation of National Optical Fibre Network (NOFN) ► CSC SPV & BBNL has signed MoU for utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) across the country ► Target is 2.50 lacs GPU connected through NOFN ► CSCs are in process of using NOFN in Kerala
31. 30. Election Commission of India Services
32. 31. Addition of name in the electoral rolls Deletion of name in the electoral rolls Modification of name / other details in the electoral rolls Transposition of name in the electoral rolls Printing of EPIC card in color Printing of Electoral roll ( Per Page) Search Services Registration of complaint Issue of Replacement of Elector’s Photo Identity Card (EPIC) Revenue for CSC Centres Election Commission Services (1/2)
33. 32. What is the infrastructure Required for providing these services? Printers provided by CSC-SPV Election Commission Services (2/2) ► PC(s) or Laptops ► Internet Connectivity ► UPS (Optional) ► Printer
34. 33. Supports required from Haryana Way forward for Haryana ► Rolling out of one Common Service Centre (CSC) in every Panchayat ► Delivery of Services of Govt Departments in Haryana through CSCs like the case presented of Rajasthan ► Usage of National Optical Fibre Network (NOFN) in Haryana by connecting NOFN to CSC in GPU ► Utility bill collection through CSCs in Haryana ► Election related services through CSCs in Haryana ► Usage of comprehensive Financial services including Banking, Insurance & Pensions through CSCs in Haryana
35. 34. Thank You
36. 35. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN G2C Services (1/3) Department Service Name DISCOM (For All District) Electricity Bill Job of trickle feeding of cheques of DISCOM in bank software Water - PHED & RIICO (For All Disctrict) Water Bill BSNL Telephone Bill Rajasthan Housing Board (RHB) House Payments Lease Money Monthly Installment Board of Secondary Education, Rajashthan (BSER) Scrutiny (Re-totaling) Income Tax PAN CARD (Prepadi) Collectorate Computerized Arms License Management System (CALMS) Planning Form EG1 Form EG2 Right To Information RTI Application RGDPS RGDPS Application Department Service Name Revenue Digitally Signed Jamabandi RPSC Exam Fee (STATISTICAL OFFICER PLANNING DEPT EXAM 2012), (DIV SUPERINTENDENT MOTOR GARAGE EXAM 2012), (ASST MINING NGINEER MINING DEPT EXAM), (ASSISTANT FISHERIES DEVELOPMENT OFFICER 2011), (AGRI RESEARCH OFFICER AGRI CHEMISTRY), (ASST AGRI RESEARCH OFFICER AGRI CHEMISTRY) Panchayti Raj Exam Form Fill Exam Fee of SSR-2013 "Exam Fee (L.D.C. Direct Recruitment 2013)" Exam Fee of 3 Grade Teacher Direct Recruitment 2013 PWD Exam Fee (JEN Civil/Electrical Recruit-12) Exam Fee of Junior Engineer (Civil) Direct Recruitment 2013 Police Exam Fee (Constable & Gen Driver Exam-12) Receipt of Exam Form Fill (Constable & Gen Driver Exam-12)
37. 36. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN G2C Services (2/3) Department Service Name Forest Exam Fee (Forest Guard-2013) Exam Fee of Forest Surveyor and Driver Driect Requirement Examination 2013 Jail Exam Fee (Jail Warder 2013) DoIT&C Exam Fee IA-2013 Type Test and Admin Card for IA recruitment-2013 Elementary Education Bikaner Exam Fee of Education Assistant-2013 Education, Nikaner Exam Fee of Lab Assistant-2013 Forensic Exam Fee of State Forensic Science SSR-2013 Economics and Statistics Exam Fee of Statistics & Economics 2013 Exam Fee of Applications for IV Grade Recruitment 2013 RKCL Exam Fee of LDC Local Bodies Department Department Service Name Medical & Health SSR Exam Form Fill Paramedical Exam Fee of Nurse Grade II Recruitment 2013 (S.M.S. Jaipur) Exam Fee of Nurse Grade II Recruitment 2013 (J.L.N. Ajmer) Exam Fee of Nurse Grade II Recruitment 2013 (S.P Bikaner) Exam Fee of Nurse Grade II Recruitment 2013 (S.N Jodhpur) Exam Fee of Nurse Grade II Recruitment 2013 (R.N.T. Udaipur) Exam Fee of Nurse Grade II Recruitment 2013 (Govt Kota) Animal Husbandary Exam Form Fill of Animal Husbandary-2013 Mining Department (MLSU) Exam Fee of Constable 2013 (MLSU) Jai Narain Vyas University (JNU) Exam Fee of Pre-Primary Education Teacher (N.T.T) Exam Fees for Jr Acc/Acc Rec.2013
38. 37. G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN G2C Services (3/3) Department Service Name PHED Exam Fee of STP (PHED) Water_Resources_Department Exam Fee of J.En. Civil/Mechnical (Degree/Diploma) Direct Recruitment Devasthan Department Exam Fees of Prabandhak- Grade II, Pookari and Sevagir Recruitment-2013 Local Bodies Department Exam Fees of IA & AP Recuirtment-2013 Vidyut Nigam Recruitment (AVVNL, JVVNL, JdVVNL, RRVPNL & RRVUNL) Exam Fees for Technical Helper Form fill for Technical Helper 2013 BSER, Ajmer Exam form of RTET-2013 Rajasthan High Court, Jodhpur Exam Fees for Civil Judge Cadre, 2013 R-MCAAT Exam Fee of RMCAAT-2013 R-PET Exam Fee of RPET-2013 CMAT, Bhilwara Exam Fee of CMAT Department Service Name Polytechnic Admission Fee Polytechnic-2013 Rajasthan University Exam Fee of Rajasthan University Print Charge Admit Card Print Scan Charge Photo Scan / Photo Capture by web camera Transport Apply for Driving License Election Application for Addition/Modification of name in Electoral Rolls Aadhaar Color Print of Aadhaar on A4 size sheet MG-NREGA (P. Raj) Add Applicant per Job Card Treasury For Creation on Master Data (Per Employee) The College Educaion Rajasthan Submission of online application (including scanning and uploading of 2 documents); or Service Delivery through SSDG through CSC/e-Mitra network Citizen's Registration (One Time Activity) e-form filing with upload of required supporting documents